Terms and Conditions

In these Conditions “ZCG Scalar online” means ZCG Scalar or any related corporation. The “Buyer” means the person, firm corporation or governmental or semi-governmental authority purchasing goods and/or services from ZCG Scalar. Unless otherwise clearly stated in writing by ZCG Scalar the following conditions for online sales will apply. “Goods” means the goods being purchased from ZCG Scalar online, or any part thereof.


  1. a) The matters referred to on the face of this document and these conditions constitute a Contract (“this Contract”) between ZCG Scalar and the Buyer. These Conditions shall prevail over any forms of the Buyer that contain provisions contrary to or inconsistent with these conditions and any such forms shall not apply to this Contract nor shall they be deemed to constitute a counter offer by the Buyer.
  2. b) These terms and conditions shall apply to the exclusion of all agreements, representations and other statements made prior to entering into this agreement and shall constitute all the terms and conditions which govern this agreement.



ZCG Scalar has a minimum purchase requirement of $5.00 on all online purchases, excluding GST and Freight.



Unless ZCG Scalar otherwise agrees in writing, GST, delivery, carriage, insurance, handling, storage and packaging and any other expense relating to the goods and/or services shall be charged to and paid by the Buyer.

  1. a) In the absence of specific instruction from the Buyer, ZCG Scalar will select the carrier and make such contract with the carrier on behalf of the Buyer as ZCG Scalar in its absolute discretion considers reasonable.
  2. b) If the Buyer instructs that their freight is not to be insured, then ZCG Scalar will not accept any responsibility for goods lost or damaged during transit. When insured goods arrive at their destination, before signing the Delivery Docket, it is the Buyer’s responsibility to first check that all items are present and in good condition. If anything is found to have been damaged in transit, or is missing, the Buyer must ensure that appropriate notes are made on the Delivery Docket prior to signing. ZCG Scalar will not take any responsibility for products signed for as being received in good order and condition, but later found to be damaged or missing.
  3. c) ZCG Scalar will endeavour to deliver the goods and/or services within any delivery period required by the Buyer but subject to  Condition 26 shall not in any event be liable for any loss or damage directly or indirectly resulting from any failure to deliver within  such period. Time shall not be the essence of this Contract and any delay shall not constitute grounds for cancellation of this contract by the Buyer.
  4. d) ZCG Scalar shall not be liable for any loss or damage resulting from any failure to give notice of any delay in delivery.
  5. e) ZCG Scalar reserves the right to deliver the goods and/or services by instalments at its absolute discretion and in such circumstances the Buyer shall accept delivery of such goods and/or services by instalments.
  6. f) ZCG Scalar shall retain the full legal and beneficial ownership and title in and to goods and/or services delivered to the Buyer unless  and until the Buyer has paid to ZCG Scalar or as it directs the invoiced price of those goods and/or services but risk in any such  goods and/or services shall pass to the Buyer when ZCG Scalar appropriates the goods and/or services to the Buyer’s order. Such goods and/or services shall thereafter be at the risk and expense of the Buyer. If the Buyer defaults or otherwise fails to pay such amount as ZCG Scalar may (but without limiting any other rights or remedies available to ZCG Scalar at law, in equity or by stature) seize, repossess and/or sell the goods and/or services and for such purpose ZCG Scalar or its representatives may enter any premises in or upon which ZCG Scalar believes from time to time the goods and/or services to be located.
  7. g) If the Buyer sells, transfers or otherwise disposes of the goods and/or services to any personnel or corporation whatsoever (“the Third  Party”) and the Buyer has not paid to ZCG Scalar or as it directs the invoiced price of those goods and/or services the Buyer holds as  trustee to the extent of the unpaid invoiced price of the goods and/or services the proceeds of sale for ZCG Scalar and shall pay such  proceeds to ZCG Scalar in full as soon as is reasonably practicable after receipt by the Buyer and, where the proceeds of sale are  less than the amount owing by the Buyer to ZCG Scalar, such proceeds shall be applied in partial satisfaction to be the invoiced price  or amount then outstanding.



ZCG Scalar reserve the right to alter the design or specifications of any goods and/or services at any time without notice. ZCG Scalar shall have no obligation to make alterations in the design or construction of goods and/or services previously accepted and delivered even though design changes are incorporated in goods and/or services subsequently being delivered.



Changes to the specifications at the Buyer’s request after the placing of any order will only be accepted at ZCG Scalar’s discretion. Such changes will only take effect when agreed in writing by the Company and may result in late delivery or increase in price.



All accounts on our Online store are payable net credit card.

  1. a) Where payment is not received in accordance our Terms and conditions as per our online store.
  2. b) ZCG Scalar reserves the right to suspend all and any deliveries to the Buyer where payment is not received in accordance with paragraph (a) of the Clause.
  3. d) No discount will be allowed except where otherwise agreed in writing by ZCG Scalar.
  4. e) The Buyer authorises ZCG Scalar (its servants or agents) to make all reasonable enquires to verify the information given to ZCG Scalar by the Buyer is correct and that the Buyer can satisfy the requirements of ZCG Scalar and its commitments under the terms of this agreement.



  1. a) Subject to paragraph (b) of this clause all prices shall be as quoted in writing or in accordance with ZCG Scalars current online price list.
  2. b) ZCG Scalar reserves the right without notice to alter the price of goods and/or services whether or not a deposit or part payment has  been received by ZCG Scalar online for such goods and/or services and to invoice the Buyer for any such extra amount where the cost of  the goods and/or services to ZCG Scalar has altered due to circumstances beyond its control, or to correct errors or omissions.



  1. a) No return of goods will be accepted for credit unless :
  2. i) A written “Customer Return Authorisation Form” has been issued to the Buyer by ZCG Scalar online explaining the reason(s) why  goods are being returned.
  3. ii) The Buyer returns the goods to ZCG Scalar together with the “Customer Return Authorisation Form” within thirty (30) days from the date the form was issued, and

iii) The freight charge for the return of goods to ZCG Scalar is paid by the Buyer, unless stated otherwise by ZCG Scalar on the  “Customer Return Authorisation Form”.

  1. b) No return of goods will be accepted and no refund will be issued for any goods specially acquired or specially manufactured for  the Buyer.
  2. c) No credit refund will be issued to refund the original freight charge to the Buyer, unless stated otherwise by ZCG Scalar on the  “Customer Return Authorisation Form”.
  3. d) Where in ZCG Scalar’s opinion goods are returned otherwise than in the same condition as when they were delivered to the carrier   or directly to the Buyer a charge equal to the cost necessary to restore the goods to their original condition shall be levied and be   payable by the Buyer on demand
  4. f) Where goods are returned to ZCG Scalar and ZCG Scalar are unable to resell the goods to a third party or unable to resell the goods to   the third party for the same amount as was sold to the Buyer then ZCG Scalar shall be entitled to charge the Buyer an equal amount to   the loss that it has incurred by reason of the Buyer returning the goods to ZCG Scalar.



To the full extent permitted by law, orders for good and/or services specially acquired by ZCG Scalar for the Buyer shall not be cancelled by the  Buyer without ZCG Scalar’s written consent. The cancellation of any order shall be made on terms with indemnify ZCG Scalar against all loss.



Goods and/or services ordered by reference to a standard specification shall be an order for goods and/or services of that general description being identified thereby, made to the current standard finish available.



ZCG Scalar does not warrant that the goods and/or services supplied do not infringe any Letters Patent, Registered Design, Copyright or any  Trademarks and shall not indemnify the Buyer, its customers or any user of the goods and/or services against any action, suit, proceedings,  demand or claim for actual or alleged infringement of any Letters Patent, Registered Design, Copyright or Trademarks brought or made against  the Buyer, its customers or any users by reason of the use of goods and/or services supplied.



The Buyer has the full responsibility of ensuring that he complies with all Acts, Regulations, Ordinances and By-Laws affecting the possession and use of goods and/or services sold including but without limiting the generality of the foregoing any Acts, Regulations, Ordinances and By Laws regulating transmitting and receiving equipment or connection to a telecommunications network.



ZCG Scalar warrants that all goods sold to the Buyer will be free of defects in materials and workmanship attributable to ZCG Scalar for the period  of:

 1 YEAR from the date of Invoice for all other Antennas and Accessories

Should the Buyer find any goods to be defective in materials or workmanship attributable to ZCG Scalar within the stated warranty period, then the  Buyer must complete a “Warranty Claim Form” explaining the defect(s) and submit this form to ZCG Scalar.

Upon receiving a “Warranty Claim Form” from the Buyer, then ZCG Scalar will either:

  1. a) Issue the Buyer with a “Customer Return Authorisation Form” in accordance with Paragraph (9) to authorise the return of goods to  ZCG Scalar for examination, with the freight for items returned under warranty to ZCG Scalar arranged and paid by the Buyer.

ZCG Scalar at their discretion will either repair, replace or refund the cost of any goods found to be defective within the stated warranty period,  provided that the goods have not been:

  1. a) damaged through improper installation, physical abuse, neglect or accident,
  2. b) assembled incorrectly
  3. c) serviced by an unauthorised person, or
  4. d) used for other than their intended purpose.

Components are only covered by the component manufacturer’s normal warranty and should such warranty have expired before the return of  goods then new components installed will be charged at cost. Goods repaired under warranty will be returned to the Buyer or ultimate user, carriage  paid.

ZCG Scalar accept no responsibility for any costs incurred for removing or re-installing the product or any losses involved while the product is out  of service.

The benefits conferred by the Warranty contained in this condition are in addition to all other rights and remedies in respect of the goods which the Buyer has under the Trade Practices Act similar State and Territory laws.



ZCG Scalar does not promise the availability or facilities for the repair of the goods sold or the availability of parts for such goods

To the full extent permitted by law the Buyer :

  1. a) Agrees to indemnify and at all times hereafter to keep indemnified and hold ZCG Scalar, its servants and agents and each of them  harmless against all claims for loss or damage (whether as a result of negligence or otherwise) arising directly or indirectly out of the  Buyer’s use, possession, ownership or resale to a third party or out of the use possession or ownership by such third party of the  goods and/or services or any part or parts thereof whether separately or in combination with any other equipment or material.
  2. b) Agrees that the indemnity in paragraph (a) of this Clause shall survive the termination of this Contract and shall extend to cover all  alleged default or defect in the goods and/or services or part or parts thereof or instructions supplied for use in connection with the  goods and/or services or out of any failure of the goods and/or services to perform a particular task or to achieve a particular result or  to comply with any particular specifications.



To the full extent permitted by law the Buyer releases ZCG Scalar from all and any liability for and in connection with or arising out of any failure  or deal in performance of its obligation hereunder due in whole or in part to any cause whatsoever beyond ZCG Scalar’s reasonable control.



All implied conditions and warranties (statutory or otherwise) are hereby expressly excluded from this Contract insofar as they are capable of  being excluded by Agreement.



Any collateral warranty that may have otherwise arisen from any statement or representation oral or in writing that may have been made by any  servants or agents of ZCG Scalar prior to the delivery of the goods and/or services is hereby expressly excluded to the full extent permitted by  law and to that extent the Buyer releases ZCG Scalar from any liability in connection with any such statement or representation.



To the full extent permitted by law the Buyer hereby releases ZCG Scalar from, and ZCG Scalar expressly disclaims, any liability under, in  connection with or arising out of any representation or advice, oral or in writing that my have been made by any servant or agent of ZCG Scalar  prior to or at the time of delivery of the goods.



The Buyer shall not rely on ZCG Scalar’s skills and judgement on whether the goods and/or services are fit for the purpose of which they may be  required by the Buyer.



No forbearance or other indulgence granted to the Buyer shall in any way discharge the Buyer from any of the Buyer’s obligations under this  contract or otherwise affect any such obligation.



In any event ZCG Scalar’s liability to the Buyer for any loss damage or injury arising directly or indirectly from the sale of non-domestic goods  shall be limited to an amount equal to :

  1. a) the cost of replacing the goods;
  2. b) the cost of obtaining equivalent goods; or
  3. c) the cost of having the goods repaired;

whichever is the lesser amount.



Any notices or account rendered to be given to the Buyer by ZCG Scalar shall be in writing and may be mailed postage pre-paid, emailed, faxed  or hand delivered to the postal address, email address, facsimile number or street address advised by the Buyer in writing. Any such notice or  demand shall be deemed to have been received by the Buyer two (2) business days in the place of a receipt after dispatch if sent by mail, or the  same business day in the place of a receipt after dispatch is sent by email, facsimile or hand delivery. Any notice rendered to or to be given to  the Company by the Buyer shall be in writing and may be mailed postage pre-paid, emailed, faxed or hand delivered to the Company’s office as  appears in this agreement or any other address that ZCG Scalar may advise in writing for the purpose.


23) LAW

This Contract shall be governed by and construed in accordance with the laws of the State of Victoria, Australia.



The Buyer acknowledges that this agreement is subject to any rights and obligations arising between the parties pursuant to any legislation or  by implication of law and specifically acknowledge that this agreement is not intended and will not operate to override any rights and obligations  created by the Trade Practices Act of Commonwealth of Australia (1974 as amended). To the extent that any provision of this agreement is void, voidable or repugnant to the provisions of that Act or any other Act of the State of Victoria that provision shall be deleted from this agreement but the remainder of the provisions of this agreement shall continue to apply.

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